Diploma in Office Management and Leadership

Modern workplaces need professionals who can do more than complete one type of task. Employers often value people who can communicate clearly, organize information, support office systems, understand basic financial processes, use digital tools, create marketing content, and work effectively with teams.

The Diploma in Office Management and Leadership helps students develop a practical, transferable skill set across office administration, digital marketing, bookkeeping, business communication, and leadership. It is designed for learners who want to strengthen their professional confidence and prepare for potential opportunities in office, administrative, marketing, accounting support, and team-support roles.

Students develop practical workplace skills in office administration, Microsoft Office, bookkeeping, payroll, digital marketing, business reporting, and leadership throughout the diploma program.

The diploma is organized into two major learning components: Digital Marketing & Office Administration and Leadership Preparation. Each component includes asynchronous online coursework and an in-class capstone project.

The curriculum combines Digital Marketing and Office Administration with Leadership Preparation. Students study office administration, bookkeeping, content marketing, web analytics, leadership styles, organizational psychology, change management, global communication, mentoring, and workplace problem-solving before completing two 40-hour in-class capstone projects.

• Create professional business documents, templates, and spreadsheets using Microsoft Office applications
• Process financial transactions, including invoices, inventory, accounts receivable, and accounts payable
• Prepare basic financial statements, including balance sheets, income statements, and budgets
• Interpret web analytics data and user behaviour patterns
• Identify personal leadership styles and goals for professional growth
• Resolve common team problems and interpersonal conflicts
• Organize and present data clearly using charts and graphs
• Calculate employee pay and required government remittances such as CPP, EI, and income tax
• Create digital content marketing strategies for target audiences
• Apply ethical principles, privacy laws, and intellectual property regulations in digital marketing
• Make effective business decisions in simulated employment settings
• Apply motivational and communication strategies to support team members through change

LCC students may be able to explore different funding or loan options depending on their personal eligibility, immigration status, residency, financial circumstances, and program approval status.

Eligible domestic students may be able to access StudentAid BC funding for the Office Management and Leadership Diploma. Speak with LCC Admissions to learn more.

StudentAid BC Funding

Eligible domestic students may be able to apply for StudentAid BC funding to help cover education-related costs for the Office Management and Leadership Diploma.

Funding eligibility depends on individual circumstances and StudentAid BC requirements.

Prospective students are encouraged to speak with LCC Admissions to learn more about:

StudentAid BC eligibility

Available grants and loans

Education cost support

Application process

Program eligibility

Approval is not guaranteed, and eligibility requirements apply.

Global Talent Loans

Students who are not eligible for StudentAid BC may still want to ask about other possible support options, including Global Talent Loans where applicable.

Global Talent Loans may be relevant for eligible internationally trained newcomers in British Columbia who are permanent residents, naturalized Canadian citizens, or granted refugees and who have foreign credentials. This option may help eligible participants with training or career advancement costs, subject to program requirements.

Important note: Global Talent Loans approval is not guaranteed. Eligibility requirements apply, and students should confirm directly with the appropriate program team before making financial decisions.

Classes start on the dates below. If the class is full on your preferred start date, the registrar will suggest a future date.

To register in a Career Diploma Program or TESOL Program, you must have an English level of at least CLB 6 (IELTS 5.5).

Language proficiency requirements: 

To register for vocational/diploma programs, such programs classified as Class A and Class B, students must provide proof of their English language proficiency by submitting either:

i. One of the following recent test results:

Name of English language assessment/test Minimum score(s)/level(s)*

1. International English Language Testing System (IELTS) Academic Minimum overall score of 5.5

2. Test of English as a Foreign Language (TOEFL) IBT Minimum overall score of 46

3. Canadian Academic English Language Assessment (CAEL) Minimum overall score of 40

4. Canadian English Language Proficiency Index Program (CELPIP) Listening 6, Speaking 6, Reading 5, and Writing 5.

5. Duolingo English Test (DET) Minimum overall score of 95

6. Pearson Test of English (PTE) Academic Minimum overall score of 43

7. Cambridge English Qualifications: B2 First exam (FCE) Minimum overall score of 160 or “C”

8. Cambridge Linguaskill Minimum overall B2 level

9. LANGUAGECERT Academic Minimum overall B2 level

10. The Michigan English Test (MET) Minimum overall B2 level

11. iTEP Academic Minimum overall score of 3.5

12. EIKEN Minimum placement of Grade Pre-1

13. English 12 with a minimum grade of C+

Or,

ii. Evidence of 3 years of full-time secondary (Grades 8-12) or post-secondary education that has been completed in English in an English-speaking country.

BEFORE STARTING YOUR PROGRAM, YOU must:

• Be aged 19+ or provide evidence of high school graduation to register for a vocational/diploma program.

• have successfully completed the study component, before starting the work component.

• have a Canadian Study Permit OR a Working Holiday Visa (if applicable),

• have a Canadian Social Insurance Number (SIN) (if applicable),

• have medical insurance coverage until the end of the program (this is very important).